TrueShot Legal

Privacy Policy

This policy explains how TrueShot handles information when people create accounts, publish portfolios, upload photos, join contests, vote, judge entries, comment, follow creators, and communicate with the platform.

Quick Summary

  • We collect the information needed to run accounts, portfolios, photo contests, voting, judging, payments, verification, and support.
  • Uploaded photos, public profile details, contest entries, rankings, comments, and winner information may be visible to other users.
  • Sensitive verification documents and payment slip data are used for review, fraud prevention, administration, and compliance.
  • We use trusted service providers for hosting, authentication, storage, analytics, email delivery, and platform operations.

01

Information We Collect

Account information: name, username, email address, password credentials where applicable, profile image, account roles, and authentication session details.

Profile information: profile photo, cover photo, phone number, location, biography, copyright name, social links, followers, following relationships, and public portfolio content.

Photo and contest information: uploaded images, titles, descriptions, stories, technical details, post-processing notes, tags, AI-photo labels, contest entries, contest settings, sponsors, prizes, payment slip attachments, votes, ratings, judging records, comments, and winner records.

Verification information: where required, NIC number, verification status, uploaded identity document metadata, review timestamps, and related administrative notes.

Technical information: device, browser, IP-derived location, log data, cookie or similar technology data, performance data, and security events.

02

How We Use Information

To create and secure your account, authenticate sign-ins, recover passwords, verify email addresses, and maintain sessions.

To publish profiles, portfolios, photos, contest pages, submissions, votes, judging outcomes, leaderboards, winners, and other features you choose to use.

To review contest submissions, approve contests, manage prizes, process organizer payment evidence, verify identities where needed, prevent abuse, and enforce platform rules.

To send service messages such as verification emails, password reset emails, contest updates, notifications, support replies, and administrative notices.

To measure performance, troubleshoot errors, improve product quality, protect the platform, and develop new creator and contest features.

03

Public Content

TrueShot is a public photography and contest platform. Public profile details, uploaded photos, captions, tags, contest participation, comments, ratings, rankings, and winner information may be displayed on the site and indexed by search engines.

Do not upload private, confidential, or third-party personal information unless you have the right to share it and are comfortable with it being displayed as part of the platform experience.

04

When We Share Information

We may share information with vendors that help us operate TrueShot, including cloud hosting, database, authentication, image storage, email delivery, security, analytics, and customer support providers.

We may share relevant contest and profile information with organizers, judges, administrators, and other users where needed to operate a contest, display results, investigate abuse, or resolve disputes.

We may disclose information if required by law, legal process, regulatory request, platform safety review, or to protect the rights, safety, and property of TrueShot, users, creators, judges, organizers, and the public.

05

Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, protect sessions, understand site usage, improve performance, and detect suspicious activity.

You can control cookies through your browser settings, but disabling certain cookies may prevent sign-in, uploads, voting, contest management, and other core features from working correctly.

06

Data Retention

We keep personal information for as long as needed to provide TrueShot, maintain account history, operate contests, resolve disputes, comply with legal obligations, prevent fraud, and enforce our rules.

Some public contest records, winner pages, rankings, votes, judging outcomes, and uploaded photos may remain available after a contest ends unless removed according to platform rules or applicable law.

07

Your Choices and Rights

You can update many account, profile, and portfolio details from your account settings. You may also choose whether certain photos appear on your profile where the platform provides that control.

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or request a copy of personal information we hold about you.

To request help with privacy rights, account deletion, verification data, or contest-related personal information, contact us using the details below.

08

Security

We use reasonable technical and organizational measures designed to protect personal information, including authenticated access, password hashing for local credentials, controlled administrative workflows, and secure service providers.

No internet platform can guarantee absolute security. Please use a strong password, protect your email account, and contact us quickly if you believe your account or uploaded content has been accessed without permission.

09

Children's Privacy

TrueShot is not intended for children who are below the minimum age required by applicable law to use online services without parental consent. If we learn that we collected personal information from a child without required consent, we will take appropriate steps to delete it.

10

International Use

TrueShot may be accessed from different countries, and our service providers may process information in countries other than your own. By using the platform, you understand that information may be transferred, stored, and processed where our providers operate.

11

Changes to This Policy

We may update this Privacy Policy when our product, legal requirements, or operational practices change. If a change is material, we will take reasonable steps to notify users through the platform or other appropriate channels.

Contact Us

For privacy requests, questions, or concerns, email support@trueshot.lk. Please include enough detail for us to identify your account or the relevant contest, photo, comment, vote, or verification record.